Shipping policy
Shipping Policy
Welcome to MCR11! We aim to get your order to you as quickly and safely as possible. Below you'll find all the key details about our shipping process.
UK Shipping 🇬🇧
We use Royal Mail Tracked 24 & 48 services for all UK deliveries.
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Tracked 24: 1–2 working days
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Tracked 48: 2–3 working days
You’ll receive a tracking number as soon as your order is dispatched so you can follow its journey.
Processing Times:
Orders are usually processed within 1–2 working days. During busy periods, this may extend slightly — but we’ll always keep you updated.
International Shipping 🌍
We ship worldwide using Royal Mail International Tracked services.
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Delivery times: Typically 5–10 working days depending on your location.
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A tracking number will be provided once your order has been dispatched.
Please note: Customs fees or import duties may apply depending on your country’s regulations. These charges are the responsibility of the buyer.
Delivery Issues or Questions?
If you have any questions about your delivery or need help tracking an order, please contact us at home@mcr11.com and we’ll be happy to help.
Important Notes
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Please double-check your shipping address at checkout. We cannot be held responsible for orders delayed or lost due to incorrect address details.
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Orders placed on weekends or bank holidays will be processed the next working day.
Thanks for shopping with MCR11 — we appreciate your support!